Privacy Policy — Wisenford

Effective date: September 2026

Wisenford respects the privacy of learners, faculty, visitors, and other individuals who interact with Wisenford and its website, platforms, programs, and services.

This Privacy Policy explains what personal information Wisenford may collect, how it may be used, when it may be shared, and the choices and rights available to individuals.

Wisenford is committed to handling personal information responsibly, transparently, and in accordance with applicable data-protection and privacy laws.

1. Who We Are

Wisenford is operated by:

Legal entity: [LEGAL ENTITY NAME] Registered address: [REGISTERED ADDRESS] Privacy contact: [PRIVACY EMAIL] Applicable jurisdiction: [JURISDICTION]

In this Privacy Policy, “Wisenford,” “we,” “us,” and “our” refer to the Wisenford entity responsible for the relevant website, program, platform, or service.

2. Information We May Collect

The information we collect depends on how you interact with Wisenford.

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

name and contact information;
email address;
account and login information;
profile information;
information submitted when applying for or registering for a program;
educational background and relevant learning information;
information provided through forms, surveys, applications, or support requests;
communications with Wisenford, faculty, or support staff;
information you voluntarily submit as part of discussions, assignments, projects, or other learning activities.

2.2 Learning and Educational Information

When you participate in Wisenford learning activities, we may collect information related to your educational experience, such as:

assessments and assessment results;
assignments and submissions;
learning activity and participation;
progress information;
faculty or teacher feedback;
program completion information;
certificates or credentials issued by Wisenford;
other information necessary to administer and support the learning experience.

This information may be used to provide educational services, understand learning progress, support learners, and improve Wisenford’s educational programs.

2.3 Information Generated Through Use of Our Platform

When you use Wisenford’s website or digital learning environment, we may collect technical and usage information such as:

IP address;
browser and device information;
operating system;
pages or learning resources accessed;
dates and times of activity;
interaction and usage information;
error and diagnostic information;
security and authentication information.

This information helps us operate, secure, maintain, and improve our services.

2.4 Recordings and Similar Information

Where Wisenford uses recordings for educational, administrative, security, or other legitimate purposes, we may collect audio, video, or related information.

Where recording is required or consent is legally required, Wisenford will provide appropriate notice and obtain consent where applicable.

Specific programs or activities may provide additional information about recording practices.

2.5 Artificial Intelligence and Technology-Assisted Learning

Some Wisenford services may use artificial intelligence or other technology-assisted tools to support learning, feedback, personalization, analysis, or other educational functions.

Depending on the feature, information submitted to or generated by such systems may include learning activity, questions, responses, assignments, feedback, or other educational information.

Wisenford will use such information only for purposes permitted by applicable law and the relevant service.

Where external technology providers process information on Wisenford’s behalf, their access will be governed by applicable contractual, technical, and organizational safeguards.

3. How We Use Personal Information

Wisenford may use personal information for purposes including:

creating and managing learner accounts;
providing and administering educational programs and services;
delivering learning materials and activities;
assessing learning and tracking progress;
providing faculty and teacher feedback;
communicating with learners and other participants;
responding to questions and support requests;
maintaining the security and integrity of our systems;
preventing misuse, fraud, or unauthorized access;
understanding how our services are used;
improving educational programs, content, technology, and learner experience;
developing and evaluating new educational features;
producing aggregated or de-identified analysis where appropriate;
complying with legal and regulatory obligations; and
protecting the rights, safety, and legitimate interests of Wisenford, learners, faculty, and other users.

We will not use personal information for purposes that are incompatible with the purposes described in this Policy without providing appropriate notice or obtaining consent where required.

4. Legal Basis for Processing

Depending on the applicable law and the circumstances, Wisenford may process personal information on the basis of:

performance of a contract or provision of requested services;
consent;
compliance with a legal obligation;
protection of legitimate interests;
protection of vital interests; or
another lawful basis permitted by applicable law.

Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable law and any consequences explained when consent was provided.

Wisenford may share personal information where reasonably necessary for the purposes described in this Policy.

This may include sharing information with:

Faculty and Educational Staff

Relevant information may be made available to teachers, faculty members, mentors, assessors, or other educational personnel where necessary to provide and administer learning services.

Service Providers

Wisenford may use trusted third-party providers for services such as:

hosting and cloud infrastructure;
authentication and account management;
communications;
analytics;
educational technology;
artificial intelligence and technology-assisted services;
security and fraud prevention;
technical support; and
other operational functions.

Such providers may process personal information on Wisenford’s behalf and are expected to handle it in accordance with applicable contractual and legal requirements.

Legal and Regulatory Authorities

Wisenford may disclose information where required or permitted by applicable law, legal process, court order, or governmental authority.

Business Transfers

If Wisenford undergoes a merger, acquisition, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

We may share information where you specifically request or authorize us to do so.

Wisenford does not currently operate its Phase I website as a paid subscription or paid-course platform, and therefore does not currently process payment information for paid educational purchases through the website.

6. Sale of Personal Information

Wisenford does not sell personal information as a commercial data product.

If this practice or the use of personal information changes in the future, Wisenford will update this Privacy Policy and provide any notices or choices required by applicable law.

7. International Data Transfers

Wisenford and its service providers may operate or process information in countries other than the country in which you live.

Where personal information is transferred internationally, Wisenford will take measures required by applicable law to provide an appropriate level of protection.

Where required, Wisenford may use appropriate contractual, organizational, or other legally recognized safeguards for international transfers.

8. Data Retention

Wisenford retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate educational records, resolving disputes, maintaining security, and meeting legal or regulatory obligations.

Retention periods may vary depending on:

the type and sensitivity of the information;
the purpose for which it is used;
the nature of the learner relationship;
legal or regulatory requirements; and
legitimate operational requirements.

When personal information is no longer required, Wisenford will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Security

Wisenford takes reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include access controls, authentication mechanisms, secure infrastructure, monitoring, and appropriate internal procedures.

However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

10. Cookies and Similar Technologies

Wisenford may use cookies and similar technologies to:

operate essential website functions;
remember preferences;
maintain security;
understand website usage;
analyze performance; and
improve the user experience.

Where required by applicable law, Wisenford will provide appropriate information and obtain consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser or through cookie-management tools provided by Wisenford.

Disabling certain cookies may affect the functionality of some parts of the website.

11. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, which may include the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information;
request restriction of certain processing;
object to certain processing;
request portability of information where applicable;
withdraw consent where processing is based on consent; and
lodge a complaint with an applicable data-protection or privacy authority.

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, contact us at:

[PRIVACY EMAIL]

We may need to verify your identity before completing certain requests.

12. Educational Records

Because Wisenford provides educational services, certain information may form part of an educational or program record.

Wisenford may retain such information for as long as reasonably necessary to administer the educational relationship, maintain accurate records of participation or completion, issue or verify credentials, protect the integrity of assessments, or comply with applicable requirements.

13. Children’s Privacy

Wisenford recognizes the importance of protecting the privacy of children and young people.

Wisenford will handle information relating to minors in accordance with applicable laws and any additional safeguards required for the relevant program or service.

Where applicable law requires parental or guardian authorization before collecting or processing a child’s personal information, Wisenford will implement appropriate measures to obtain or verify such authorization.

If you believe that a child has provided personal information to Wisenford in circumstances where this was not permitted, please contact us at:

[PRIVACY EMAIL]

14. Third-Party Websites and Services

The Wisenford website or learning environment may contain links to or integrations with third-party websites, applications, platforms, or services.

Those third parties may have their own privacy policies and practices.

Wisenford is not responsible for the privacy practices of third-party services that it does not control. We encourage users to review the privacy policies of third-party services before providing personal information to them.

15. Communications

Wisenford may contact you regarding:

your account;
program registration or participation;
educational activities;
assessments and progress;
administrative matters;
security or service changes;
support requests; and
other information necessary to provide the services.

Where permitted by applicable law, Wisenford may also send information about educational opportunities, events, or other relevant communications.

You may have the ability to opt out of certain non-essential communications. Essential service and administrative communications may continue where necessary.

16. Changes to This Privacy Policy

Wisenford may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the beginning of this Policy.

Where required by law, we will provide additional notice or obtain consent for material changes.

17. Contact Us

If you have questions about this Privacy Policy or Wisenford’s handling of personal information, please contact:

Wisenford Legal entity: [LEGAL ENTITY NAME] Address: [REGISTERED ADDRESS] Privacy email: [PRIVACY EMAIL] Data protection contact: [DATA PROTECTION CONTACT]

We will review privacy inquiries and respond in accordance with applicable law.

18. Relationship With Other Wisenford Policies

This Privacy Policy should be read together with Wisenford’s other applicable policies and terms, including the Terms of Service and any program-specific terms or notices.

Where a specific program provides additional privacy information, that information may supplement this Policy.